We are committed to providing high-quality products and customer satisfaction. If you’re not completely happy with your purchase, we offer a straightforward return and refund process.
Return Policy:
- Timeframe for Returns: You can request a return within 7 days of receiving your order.
- Condition of Items: The items must be unused, undamaged, and in their original packaging to be eligible for return.
- Return Process: To initiate a return, please contact our customer support team via the “Contact Us” page. Once we receive your return request, we will guide you through the return process.
Refund Policy:
- Refund Method: Since we only offer cash on delivery, refunds will be processed in the form of a cash refund. Please note that refunds may take up to 7-10 business days to process after the returned product is received and inspected.
- Non-refundable Items: Custom or special-order items may not be eligible for a refund, as well as items that are damaged due to misuse or improper handling.
If you have any questions about our return and refund policies, please don’t hesitate to contact us at [email protected].